Cockpit Support
Answers to common questions about the Cockpit iPhone app, and a form that reaches the people who build it.
Getting started
How do I add my first aircraft?
Open Cockpit and follow the setup: pick what you fly and choose which standard inspections to track. Cockpit creates your first aircraft from that. Open it and use Edit aircraft to fill in the N-number, make, model, serial numbers, and a photo. To add another aircraft, tap the add button in the Hangar.
How do I log Hobbs and tach?
Open the aircraft and tap Update Hobbs. Enter the Hobbs reading, and tach if you track it. Hours-based inspections such as the 100-hour and oil change recalculate from your latest Hobbs.
How do I record an inspection or other maintenance?
Open the aircraft, tap the actions menu, and choose Log service. Add the date, Hobbs, parts, cost, notes, photos, and who performed the work. Link the record to the inspection, AD, or squawk it covers and Cockpit updates that item: an inspection or AD gets a new last-complied date, and a squawk is closed.
How do reminders work?
Allow notifications during setup, or turn on Maintenance reminders in Cockpit's Settings. Cockpit then reminds you 30 days, 7 days, and 1 day before a calendar-based inspection (such as the annual, pitot-static, or ELT inspection) or a recurring AD comes due, on the due date, and once if it goes overdue. Documents get reminders 30 and 7 days before they expire. Hours-based items, like the oil change, show on the currency board instead. Reminders are scheduled on your iPhone and work without a connection.
Does Cockpit work offline?
Yes. Everything in the log works without a connection, because your records live on your iPhone.
Backups and export
How do I back up my records?
In Cockpit, go to Settings, then Data, and tap Export backup. Cockpit creates one file with every aircraft and its full history, photos included. Tap Share backup to save it to the Files app or anywhere else you keep backups. Cockpit never uploads it.
How do I restore a backup or move to a new iPhone?
Copy your backup file to the new iPhone, then in Cockpit go to Settings, then Data, tap Import backup, and choose the file. Merge keeps what is already in Cockpit and adds anything new. Replace deletes everything in Cockpit first, then restores the backup.
Cockpit 1.0 does not sync through iCloud, so a backup file is how records move between phones.
How do I export the maintenance summary PDF?
Open the aircraft, tap the actions menu, and choose Export Maintenance Summary PDF. You can then save, print, or share it. Every page is marked as an owner companion summary, not a legal maintenance record.
Purchases and subscriptions
What does Cockpit cost?
Cockpit Pro is $49.99/year after a 7-day free trial. Cockpit Pro is required to use the app; there is no free tier. US price shown. Apple sets the price in other countries and regions.
How do I restore my purchase?
Make sure your iPhone is signed in to the App Store with the Apple ID you used to subscribe. Then tap Restore at the bottom of the Cockpit Pro screen, or go to Settings, then Subscription, and tap Restore purchases.
Cockpit has no accounts. Your Apple ID is what carries the subscription to a new or reset iPhone.
How do I cancel my subscription?
Apple manages Cockpit subscriptions, so you cancel through your Apple ID: open the Settings app on your iPhone, tap your name, tap Subscriptions, choose Cockpit, and tap Cancel Subscription. See Apple's instructions for other devices.
Cancel at least 24 hours before your renewal date to avoid the next charge. Cockpit Pro stays active until the end of the period you already paid for. Deleting the app does not cancel the subscription.
When am I charged for a free trial?
If your subscription starts with a free trial, Apple charges your Apple ID when the trial ends, unless you cancel at least 24 hours before it does. Cockpit shows the trial length and end date on the purchase screen before you confirm.
Can I get a refund?
Apple handles all App Store payments, so refunds come from Apple, not from us. You can request one by following Apple's refund instructions.
Data and privacy
Where are my records stored?
On your iPhone, in Cockpit's own database. There is no Cockpit account and no copy on our servers, and Cockpit 1.0 does not sync through iCloud.
What leaves my iPhone?
Two things, and neither contains your maintenance records:
- Crash reports, sent to Firebase Crashlytics when the app crashes or hits an unexpected error, so we can fix the bug.
- Feedback you choose to send: your message and category, your email if you add one, and the app version and build, iOS version, device model, and language and region setting.
Purchases go through Apple. The privacy policy has the details.
Do you show ads or sell data?
No. Cockpit has no ads, no advertising or usage-analytics SDKs, and we never sell or share your data for advertising.
Deleting your data
How do I delete an aircraft?
Open the aircraft, tap the actions menu, and choose Delete aircraft. This removes the aircraft and all of its history from Cockpit, so export a backup first if you might want it later.
How do I delete everything?
Delete the Cockpit app from your iPhone. That removes every record stored in it, and we have no copy to delete. Backup files and PDFs you exported are yours to delete from wherever you saved them. Deleting the app does not cancel a subscription.
How do I delete feedback I sent?
Ask through the form below. Tell us the email address you used, if any, and roughly when you wrote, and we will delete the message.
Contact us
Found a bug, want a feature, or have a question the answers above do not cover? Send a message. In the app, Settings, then Send Feedback, does the same thing and includes your app version so we can reproduce problems.
Owner companion log
Cockpit is your aircraft's companion log: for hours, inspections, ADs, squawks, and pre-buy paperwork.
It is not a replacement for FAA-required maintenance records.
Under FAR 91.417, your aircraft's official logbook, signed by an authorized A&P or IA, remains the legal record of airworthiness. Cockpit does not, and cannot, substitute for that record or for the judgment of your mechanic.
We help you stay ahead of due dates. Your A&P signs the books.