This policy explains what the Cockpit iPhone app and this website (cockpit.parra.io) do with information. Cockpit is published by Parra ("we", "us").
The short version
- Your maintenance records stay on your iPhone. Cockpit has no accounts, and we have no copy of your aircraft, hours, inspections, ADs, squawks, service records, photos, or documents.
- Two things can leave your device: crash reports sent to Firebase Crashlytics, and feedback you choose to send us.
- No ads, no tracking, no selling data. Cockpit contains no advertising or usage-analytics SDKs and does not track you across other companies' apps or websites.
- No iCloud sync. Cockpit 1.0 does not sync your records through iCloud or any other service.
Information stored on your iPhone
Everything you enter in Cockpit is saved in the app's database on your iPhone: aircraft details such as the N-number, make, model, and serial numbers; Hobbs and tach readings; inspections, Airworthiness Directives, squawks, and service records, including costs, parts, notes, and who performed the work; and the photos and documents you attach. Your app settings are stored on the device too.
None of this is sent to us or to anyone else. If you back up your iPhone with iCloud Backup or to a computer, iOS may include Cockpit's data in that device backup under Apple's terms. That is Apple's backup of your phone, not a Cockpit service, and we cannot see it.
Backup files and PDF summaries you export are files you create. They go wherever you save or send them, and nowhere else.
Crash reports (Firebase Crashlytics)
The App Store version of Cockpit includes Firebase Crashlytics, a crash reporting service from Google. When the app crashes, or runs into an unexpected error it recovers from (for example a record that fails to save), Crashlytics sends a report so we can find and fix the bug. A report contains technical information such as the stack trace and crash details, the device model, iOS version, Cockpit version and build, the device's state at the time of the crash (for example free memory and disk space), and a random installation identifier created by Firebase.
Crash reports do not include your name, email address, Apple ID, or any of your aircraft records, notes, photos, or documents. We use them only to diagnose and fix problems, never for advertising or tracking, and we do not link them to your identity. According to Firebase's documentation, Crashlytics keeps crash reports and their identifiers for 90 days. Cockpit does not currently have a setting to turn crash reporting off. Google's handling of this data is described in Privacy and Security in Firebase.
Feedback you send
You can send us a message from Settings, Send Feedback in the app, or with the contact form on our support page. Nothing is sent unless you tap Send.
From the app, a message includes:
- the category you pick (bug, feature request, question, or other) and the message you write;
- your email address, only if you type one in;
- the Cockpit version and build number, your iOS version, your device model (for example "iPhone16,2"), and your device's language and region setting, so we can reproduce problems.
From the website form, a message includes the category, your message, and your email address if you type one in.
Messages travel over an encrypted connection to our endpoint on this site, which runs on Cloudflare, and are stored in RevenueHog, the system we use to read and manage feedback for our apps. We use feedback to answer you and to improve Cockpit. If you include an email address we may reply to it; we do not add it to any mailing list. We keep feedback for as long as it is useful for supporting the app, and we delete it sooner if you ask. Please do not include sensitive personal information in a message.
This website
This site does not use cookies, analytics, or advertising trackers, and its fonts are served from this site rather than from a third party. Cloudflare, which hosts the site, processes each request, including your IP address, to deliver the page and protect against abuse, and keeps short-lived operational logs. The feedback endpoint uses your IP address only to limit how many messages one connection can send per minute; we do not store it with your message.
Purchases
Cockpit Pro is sold through Apple's App Store. Apple processes the payment, and we never receive your payment details, name, or Apple ID email address. The app asks Apple (through StoreKit, on your device) whether your Apple ID has an active Cockpit Pro purchase. Apple gives us sales and subscription reports, such as which product was bought, the storefront country, and renewal status, without your name or contact details. Apple's own privacy policy applies to your App Store account.
Permissions on your iPhone
- Photos and files. When you attach a photo or document, or import a backup, you choose the item in Apple's picker and only that item is copied into Cockpit.
- Notifications. Optional. Reminders are scheduled on your iPhone itself; they are not sent from a server.
Cockpit does not ask for access to your location, contacts, camera, or microphone.
What we don't do
- We don't sell or rent personal information, or share it for advertising.
- We don't track you across other companies' apps or websites, and Cockpit never asks for tracking permission.
- We don't share your maintenance records with the FAA, insurers, brokers, mechanics, or anyone else. They only leave your phone if you share an export yourself.
Your choices and rights
- Your records. You control them on your iPhone. Delete an aircraft to remove it and its history, or delete the app to remove everything. We cannot recover deleted records because we never had a copy.
- Feedback. Ask us through the contact form to see, correct, or delete feedback you sent. Tell us the email address you used, if any, and roughly when you wrote, so we can find it.
- Crash reports. These carry no name or contact details, so we usually cannot tell which reports came from you, but you can still ask and we will do what we can.
Depending on where you live, including California, the European Economic Area, and the United Kingdom, you may have rights to access, correct, delete, or object to the processing of your personal information. We honor these requests for everyone, through the contact form. Where the GDPR applies, we process crash reports on the basis of our legitimate interest in keeping the app working, and feedback on the basis of your request to contact us. We do not sell or share personal information as the California Consumer Privacy Act defines those terms.
Children
Cockpit is made for aircraft owners and is not directed to children under 13. We do not knowingly collect personal information from children.
Security and transfers
Feedback and crash reports travel over encrypted connections. Records on your iPhone are protected by iOS data protection when your device has a passcode. Our service providers, Cloudflare and Google, may process data in the United States and other countries.
Owner companion log
Cockpit is your aircraft's companion log: for hours, inspections, ADs, squawks, and pre-buy paperwork.
It is not a replacement for FAA-required maintenance records.
Under FAR 91.417, your aircraft's official logbook, signed by an authorized A&P or IA, remains the legal record of airworthiness. Cockpit does not, and cannot, substitute for that record or for the judgment of your mechanic.
We help you stay ahead of due dates. Your A&P signs the books.
Changes to this policy
If we change what Cockpit collects, we will update this page and the date at the top before the change ships, and call out material changes in the app.
Contact
Questions or requests about privacy: use the contact form on the support page. It reaches the people who build Cockpit.